Privacy Policy

Your right to privacy is very important to Village Green Soaps.
We want to ensure we strike the correct balance between your personal privacy and you obtaining full value from the internet and the products we may be able to offer to you.
1. What personal information may we collect from you?
In some areas of our website we ask you to provide information which may be used for a number of purposes. These can include information enabling us to ship an order, to enable us to contact you in case of a query, to subscribe to newsletters etc. When you register with us we will collect and store basic information including your name, address, email address and contact information, order details and username/password.
2. For what purpose do we use this Personal Information?
We will use this information to enable us to process and ship your order, to enable us to contact you in case of a query, to subscribe to newsletters etc. We may also use your email to send you details of special offers, promotions or notifications of new products. If you would prefer not to receive marketing based emails please inform us by email at [email protected]
3. Disclosure of your Personal Information
The information you provide will be kept strictly confidential and will be used only to support your customer relationship with us. The information collected will not be disclosed, loaned, rented or otherwise reused.
Your information may however be disclosed to third parties but only when required to do so by law, including such agencies as the police or HM Revenue and Customs.
4. Protection of your Personal Information
Making sure you can buy safely online is a priority for us and we have made strenuous efforts to ensure Store security is one of our highest priorities. We do not hold debit/credit card details and during the ordering process this information is passed directly to our bankers as detailed on our website. They in turn are subject to assessment to ensure compliance to the Payment Card Industry Data Security Standard (PCI DSS) at Level 1 – the highest level. We do not receive or hold information with regard to debit/credit cards and the information is passed using their own methods of encryption to ensure and maintain a secure environment.
5. Use of Cookies
A Cookie is a message given to a web browser which is stored by the browser. Each time your browser requests a page from the server this message is sent back. The main objective is to identify users and personalise their visit by customising web pages for them. They also provide us with certain information about you use of our website. You can prevent automatic acceptance of Cookies by your browser but this will affect the use of our website.
6. Modifications to our Privacy Policy.
Village Green Soaps reserves the right to modify this Privacy Policy and the updating of the Policy on our website will be considered as notification of a change
7. Questions regarding this Policy
Should you have any questions regarding this Policy please email us at [email protected]